Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Dr. Ranz as well as important forms you can complete before your appointment to save time.
We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.
What to Expect
When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Stones River Eye Center may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.
Speed up your visit by completing the necessary forms below prior to your appointment.
Appointments and Office Procedures
Office visits are by appointment only and can be scheduled by calling 615-896-2551 during our normal business hours. We are a provider for Medicare and accept assignment on Medicare claims.
Some insurance companies require prior authorization and many require a referral from your primary care provider. It is the patient’s responsibility to obtain the necessary referral before their appointment with Dr. Ranz.
If you have questions about what your insurance requires, or what services you may expect your insurance to cover, please feel free to discuss this with our office personnel. They will be happy to help if they are familiar with your insurance plan. For patients not covered by insurance, payment will be expected at the time of service unless prior arrangements have been made.
Certain situations may require a need for a second opinion. Please feel free to discuss this with Dr. Ranz. He will be happy to arrange a consultation or referral to another specialist.
If you have an emergency, call our office at any time. An eye emergency is any sudden blurring or loss of vision, an injury to the eye, a foreign body in the eye, or an extremely red and painful eye. Dr. Ranz gives emergencies priority treatment. If the office is closed, our answering service will either contact Dr. Ranz or refer you to the doctor taking emergency calls.
Stones River Eye Center believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.
Our office accepts cash, check, and major debit and credit cards including MasterCard, Visa, and Discover.
Don’t forget to use your:
- Flexible Spending Plans
- Health Savings Accounts (HSA)
Our practice accepts most insurance plans. Coverage may vary from one plan to the next. Please call our office to verify your benefits before your visit.